Terms of Service & Privacy Policy

Terms of Service

1. Acceptance of Terms

By accessing or using the website located at templehealthcenter.org ("Site") or any services offered by Temple Health Recovery Center ("Temple Health," "we," "us," or "our"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our Site or services.

2. Services Provided

Temple Health Recovery Center offers wellness and recovery services including, but not limited to, Hyperbaric Oxygen Therapy (HBOT) and Acoustic Wave / Shockwave Therapy. Our services are intended for general wellness purposes and are not a substitute for professional medical diagnosis or treatment.

All services are provided at:

3200 N 11th St, Bismarck, ND 58503

3. Not a Medical Provider

Temple Health Recovery Center is a wellness facility. We do not diagnose, treat, cure, or prevent any medical condition or disease. The services and information provided are for general wellness and informational purposes only. Always consult a qualified healthcare provider before beginning any new wellness program, especially if you have a pre-existing medical condition.

4. Appointments and Cancellations

When you book an appointment through our website or scheduling system, you agree to:

• Provide accurate personal and health information at the time of booking.
• Arrive on time for your scheduled appointment.
• Notify us at least 24 hours in advance if you need to cancel or reschedule.
• Understand that repeated no-shows or late cancellations may result in loss of pre-purchased sessions.

5. Payments and Refunds

All payments for services are due at the time of booking or at the time of service, as indicated. Session packages purchased in advance are non-refundable but may be transferable at our discretion. Please contact us directly to discuss any billing concerns.

6. User Conduct

You agree not to use our Site for any unlawful purpose or in any way that could damage, disable, overburden, or impair our Site. You may not attempt to gain unauthorized access to any portion of the Site or any systems connected to it.

7. Intellectual Property

All content on this Site, including text, graphics, logos, images, and software, is the property of Temple Health Recovery Center and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.

8. Disclaimer of Warranties

Our Site and services are provided "as is" without warranties of any kind, either express or implied. We do not warrant that the Site will be uninterrupted or error-free, or that any information obtained through the Site is accurate, complete, or current.

9. Limitation of Liability

To the fullest extent permitted by law, Temple Health Recovery Center shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of our Site or services, even if we have been advised of the possibility of such damages.

10. Changes to Terms

We reserve the right to update or modify these Terms of Service at any time. Changes will be posted on this page with an updated effective date. Your continued use of the Site after any changes constitutes acceptance of the revised terms.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of North Dakota, without regard to its conflict of law provisions.

Privacy Policy

1. Information We Collect

We may collect the following types of information when you use our Site or services:

• Personal Information: Name, email address, phone number, and health information you provide when booking appointments or contacting us.
• Usage Data: Information about how you interact with our Site, including IP address, browser type, pages visited, and time spent on the Site.
• Communications: Messages or inquiries you send to us via email, contact forms, or our chat system.

2. How We Use Your Information

We use the information we collect to:

• Schedule and manage your appointments.
• Communicate with you about your services, confirmations, and reminders.
• Respond to inquiries and provide customer support.
• Improve our website and services.
• Send you relevant updates or promotional information (with your consent).
• Comply with legal obligations.

3. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: We may share information with trusted third-party service providers (such as our scheduling and CRM platform, GoHighLevel) who assist in operating our business, subject to confidentiality agreements.
• Legal Requirements: We may disclose your information when required by law, regulation, or court order.
• Business Transfers: In the event of a merger or acquisition, your information may be transferred as part of that transaction.

4. Health Information

Any health-related information you provide is used solely to ensure the safe and appropriate delivery of our wellness services. We treat this information with the highest level of care and confidentiality. We are not a covered entity under HIPAA; however, we are committed to protecting your health information.

5. Cookies and Tracking

Our Site may use cookies and similar tracking technologies to enhance your browsing experience. You can control cookie settings through your browser. Note that disabling cookies may affect some functionality of the Site.

6. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. You may request deletion of your personal data by contacting us directly.

7. Your Rights

Depending on your location, you may have the right to:

• Access, update, or correct your personal information.
• Request deletion of your personal information.
• Opt out of marketing communications at any time.
• Request a copy of the data we hold about you.

To exercise any of these rights, please contact us using the information below.

8. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to review the privacy policies of any site you visit.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected such information, please contact us immediately so we can delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Your continued use of our Site following any changes constitutes your acceptance of the revised policy.

11. Contact Us

If you have any questions about these Terms of Service or Privacy Policy, please reach out: